Sunday, February 28, 2010


This is what I got at Publix tonight. My Total with tax was $37.44. Plus I have my Jennie O Rebate to send in.

Saving Summary

Vendor Coupons $20.29
Store Coupons $6.35
Special Price Savings $35.65

Your Savings at Publix $62.27

I had a good savings at Publix, but I had one of the worse cashiers. I will call her Coupon Questioner Carol. Every coupon I had she questioned and numerous times she made me pull items out of my bag and show her before she would scan my coupon. This was a total pain. I mean didn't she just scan the item. But she really got me when I gave her a free item coupon for some Oreo Cakesters. It had a value of $3.29 and Publix was selling them for $3.39. She said to me "The coupon is only for $3.29 and we charge $3.39" I said, "Okay, just give me the $3.29" She said, "But they won't be free" After I was totally frustrated, "I said I'll just pay the 10 cents." She shrugged and finally a gave me the coupon.
After the dealing with all of this I handed her $29.00 in cash and told her I would pay the rest with my debt. After I handed it to her she just stood there looking at it. Finally, She said "this is only $29.00" I said, "I know I want to pay for the rest with my debt." It took her a moments to figure out how two do a transaction with two types of payment.
Needless to say I was so ready to leave Publix. I usually love my trips to Publix, but tonight I felt like I was being questioned as a cheat and not respected as a customer. This was some of the worst customer service I have every had a Publix. My husband and I figure we spend about $4,000 a year there, and we would like to be treated as if we are good regular customers. I know that if this was my first trip to Publix it would definitely be my last.

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